Positive Behaviour Support (PBS)

Positive Behaviour Support practitioner working with participant in Melbourne

Understanding the Person Behind the Behaviour

Every behaviour has a reason - and it's rarely what it looks like on the surface. At Pristine Care, our Positive Behaviour Support (PBS) approach starts with genuine curiosity about the person. We ask why, not just what. Our qualified Behaviour Support Practitioners take the time to understand the full picture: the environment, the history, the communication style, and the unmet needs that may be driving behaviours of concern.

We work alongside participants, families, support workers, and allied health teams across Victoria, New South Wales, and the Australian Capital Territory to develop practical, compassionate support strategies that make a real and lasting difference. PBS isn't about control - it's about connection, dignity, and helping each person thrive in their own way.

"Since Pristine Care got involved, our son is calmer, happier, and we finally feel like we understand what he needs. The practitioner really listened to us" - not just the reports."
Behaviour support plan development session

Functional Behaviour Assessments (FBAs): We conduct thorough Functional Behaviour Assessments (FBAs) that look beyond the behaviour itself to understand its triggers, functions, and the support structures around the person - giving us a real foundation to work from.

Participant with Pristine Care support team

Behaviour Support Plans: Our Behaviour Support Plans are written in plain language and designed to be used by everyone in a participant's life - not filed away and forgotten. We train support teams, review progress regularly, and adjust plans as life changes.

Who Is This Support Right For?

  • Participants with autism, intellectual disability, acquired brain injury, or psychosocial disability
  • Participants currently subject to restrictive practices (chemical, physical, or environmental)
  • Families and carers who need support understanding and responding to behaviours of concern
  • Support teams in SIL, group homes, or day programmes needing capacity building and training
  • Participants seeking to improve daily routines, relationships, and community participation

Frequently Asked Questions

Here are some of the questions we hear most often from participants and families considering this service.

  • 01 Do I need a PBS plan to access NDIS funding?

    Not always - but if your NDIS plan includes funding for Behaviour Support, or if you're subject to a regulated restrictive practice, then yes, a PBS plan is a requirement under the NDIS Quality and Safeguards Commission rules. Our team can help you determine what's needed and get started quickly.
  • 02 How long does it take to get a behaviour support plan in place?

  • 03 Can Pristine Care support my family member remotely?

  • 04 What happens if my situation changes mid-plan?